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We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from our website.
Information We Collect
When you visit our site or place an order, we may collect the following types of information:
Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by third-party payment providers)
Automatically Collected Information
Cookies and similar tracking technologies
IP address
Browser type and device information
Pages visited and time spent on the site
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your purchases
- Provide customer support
- Improve our website and shopping experience
- Send marketing emails (only if you opt in)
- Comply with legal and regulatory requirements
We do not sell your personal information.
Sharing Your Information
We share personal information only when necessary to operate our business, including with:
- Payment processors
- Shipping and fulfillment partners
- Website hosting and analytics providers
- Email and marketing platforms (if subscribed)
These partners are required to handle your information securely and only for the purposes specified.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core site functionality
- Understand how visitors use our website
- Improve performance and user experience
You can manage or disable cookies through your browser settings, though some features may not function properly.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
Data Security
We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. While no system is completely secure, we work to protect your data against unauthorized access or misuse.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: sales@towelshop.co